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Privacy Policy

Last updated: March 2026

1. Who We Are

This Privacy Policy applies to Encore Services LLC, a Service-Disabled Veteran-Owned Small Business headquartered in Largo, Maryland. References to "Encore," "we," "us," or "our" refer to Encore Services LLC.

2. Information We Collect

Contact Information

Name, email address, phone number, organization, and role — collected when you submit our contact form or request a capabilities briefing.

Usage Data

Standard web analytics including pages visited, time on site, browser type, and referring URL. Collected via cookies and similar technologies.

Communications

Content of messages sent through our contact forms or email correspondence. Used solely to respond to your inquiry and facilitate business discussions.

3. How We Use Your Information

  • Responding to inquiries and capability briefing requests
  • Communicating about our services, capabilities, and engagements
  • Improving our website and user experience
  • Complying with legal obligations and government contracting requirements
  • Protecting the security and integrity of our systems

4. Information We Never Collect

Encore Services does not collect, store, or process:

  • Social Security numbers or government identification numbers
  • Financial account information, credit card numbers, or banking credentials
  • Health or medical information
  • Classified or sensitive government information through this website

5. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Information may be shared with trusted service providers who assist in operating our website and conducting business, subject to confidentiality agreements. We may disclose information when required by law or to comply with government contracting obligations.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), secure hosting infrastructure, and access controls. As a cybersecurity services provider, we hold our own systems to the same rigorous standards we apply to our clients' environments.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact form submissions and business inquiries are retained for up to 24 months unless an ongoing business relationship exists.

8. Your Rights

You have the right to request access to, correction of, or deletion of your personal information at any time. To exercise these rights, contact us through our contact page.

9. Cookies

This website uses essential cookies necessary for site functionality and analytics cookies to understand usage patterns. You may disable cookies in your browser settings, though some features may not function as intended.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of the site constitutes acceptance.

11. Contact

For privacy-related inquiries, contact Encore Services LLC at our contact page.

Encore Services LLC · Largo, Maryland · SDVOSB Verified